lanbet and Responsible Gaming — A New Way to Play Safe and Have Fun
Gaming should be entertainment only. At lanbet, we prioritise player safety, accountability, and healthy gaming habits.
Gaming must be entertainment only
At lanbet, we strictly follow our responsible gaming policy to support the wellbeing of our players. We understand that gaming can be an enjoyable form of entertainment when things are going well, but that problems can arise when control slips. That is why we provide tools to help every player make decisions within their own limits.
Managing your play time, setting deposit limits, and being able to take a temporary break when needed are the key principles of responsible gaming. Think of gaming as entertainment, not as a way to earn income.
Our platform is open to players aged 21 and above only, and access by underage individuals is firmly blocked. The tools and guidelines on this page are provided in full to help players maintain healthy gaming habits.
Player Protection
Players' personal data and gaming security are protected with SSL encryption.
6 Protection Tools from lanbet
lanbet provides tools to help every player maintain healthy gaming habits for themselves and their family.
Deposit Limit
You can set your own daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately, but increasing it requires 24 hours' notice — so you stay in better control of your budget.
Session Time Limit
You can set how long you play each day in advance. When the time is up, our system will notify you, helping you avoid playing longer than intended. Setting a time limit before you start is a good habit.
Time-Out Feature
You can request a temporary time-out from 1 day up to 6 weeks. During the time-out period, your account login, deposits, and all gameplay will be blocked, and you can only return once the period ends.
Self-Exclusion
If you feel you have a gambling problem, you can request self-exclusion for a minimum of 6 months or longer. We will fully remove the player from the platform, and it will not be possible to request re-entry.
Myanmar-Language Live Chat
If you feel that gambling is affecting your mind, you can reach us immediately in Myanmar language via [email protected] or through our 24-hour Live Chat service. Our team will listen carefully and provide the help you need.
Blocking Underage Access
No one under 21 is allowed to access lanbet. We recommend that parents or guardians use parental control software to prevent children from accessing this platform on their devices.
How can you tell if gambling is becoming a problem?
It is important to recognise and accept when gambling is becoming a problem. If you notice any of the signs below, look for a way to address it.
Warning Signs to Watch For
- Are you gambling again trying to win back money you have lost?
- Are you borrowing money from family or friends to fund your gambling?
- Are you gambling for long stretches without being able to stop?
- Has gambling started to affect your work, family, or health?
- Have you promised yourself you would stop, but kept gambling anyway?
If you recognise these signs in yourself, please do not feel ashamed to reach out to our support team — you can email [email protected] or contact us anytime via 24-hour Live Chat.
Responsible Gambling Guidelines
- Set a budget before you play and do not go over it
- Set a time limit before you play and stop when it is up — always remember how long you decided to play
- Do not treat gambling as a way to earn income — always remember there is a chance of losing
- Do not gamble in anger after a loss or while on tilt trying to chase losses
- Avoid making gambling and financial decisions while drinking or when you are tired
- Spend time on hobbies, work, and family that have nothing to do with gambling — gambling should be only one part of your life
- Do not gamble with borrowed money or money you cannot afford to lose — only gamble with money you are prepared to lose
- Take a time-out from gambling for a while — when you come back with a clear head, you will make better decisions
How to Request Self-Exclusion and Limits
Our support team can help you use lanbet's protection tools and will act as quickly as possible.
Step-by-Step Request Guide
- Log in to lanbet and go to the "My Account" section
- Click the "Responsible Gaming" tab and select the tool you want
- Enter the limit amount or exclusion period and confirm
- Once you receive the confirmation email, the limit takes effect immediately
No hotline, but our 24-hour Live Chat and [email protected] are always here to help.
Self-Exclusion Details
After requesting self-exclusion, here is what will happen during that period —
- Access to the lanbet platform will be blocked
- Deposits via KBZPay, Wave Money, and AYA Pay will not be possible
- Withdrawals only can still be processed
- If you have a remaining balance to withdraw, contact us and we will help you retrieve it
- After the exclusion period ends, you can request reactivation
Financial Limits and Settings
Minimum deposit (football, slots, casino — all methods)
Minimum withdrawal amount
Withdrawal processing time (within 1 hour)
Live Chat Support — Myanmar Language
Players can set deposit limits directly within the platform to better manage their budget. Requesting a financial limit is your own decision, and our team will always respect it.
Responsible Gaming — What You Should Know
Enjoy lanbet with safe play
We are always here to support every player in having a safe and enjoyable experience. Browse our range of games or read more in the FAQ.
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